Airport Guide

Health requirement updates

As per recent updates, COVID‑19 vaccination certificate PCR tests are no longer required for passengers travelling to Dubai.

Dubai International Airport is one of the busiest international airports. Flights to and from Europe, Asia, North America and Oceania fly through the land of skyscrapers and port called Dubai. The passengers with extended layovers can enjoy airport amenities and comfort to the fullest.

Dubai Airport terminals

First thing you must do when getting off your flight is to determine your terminal. We can give you an idea of what to expect at the following terminals. Please do ask for help when needed and keep checking the digital signage originally called the Solari boards.

Terminal 1

Most international airlines are served here except Emirates Airlines.

  • Aeroflot
  • Aerosvit Airlines
  • African Express Airways
  • Air Algérie
  • Air Blue
  • Air China
  • Air France
  • Air India
  • Air Malta
  • airBaltic
  • Arkefly
  • Armavia
  • Austrian Airlines (Tyrolean Airways)
  • Azerbaijan Airlines
  • Bahrain Air
  • Belavia
  • Biman Bangladesh Airlines
  • British Airways
  • Bulgaria Air
  • Cathay Pacific
  • China Eastern Airlines
  • China Southern Airlines
  • Condor
  • Cyprus Airways
  • Daallo Airlines
  • Delta Air Lines
  • Djibouti Air
  • EgyptAir
  • Enter Air
  • Ethiopian Airlines
  • Finnair
  • Georgian Airways
  • Gulf Air
  • IndiGo
  • Iran Air
  • Iraqi Airways
  • Jazeera Airways
  • Jet Airways
  • Jordan Aviation
  • Kabo Air
  • Kam Air
  • Kenya Airways
  • KLM
  • Korean Air
  • Kuwait Airways
  • Libyan Airlines
  • Lufthansa
  • Mahan Air
  • MIAT Mongolian Airlines
  • Middle East Airlines
  • Nas Air
  • Nordstar Airlines
  • Norwegian Air Shuttle
  • Oman Air
  • Onur Air
  • Pakistan International Airlines
  • Qatar Airways
  • Rossiya
  • Royal Brunei Airlines
  • Royal Jordanian
  • RwandAir
  • S7 Airlines
  • Safi Airways
  • Saudia
  • Shaheen Air International
  • Singapore Airlines
  • Somon Air
  • SpiceJet
  • SriLankan Airlines
  • Sudan Airways
  • Swiss International Air Lines
  • Syrian Air
  • Tajik Air
  • Tatarstan Airlines
  • Thai Airways International
  • Transaero Airlines
  • Tunisair
  • Turkish Airlines
  • Ukraine International Airlines
  • United Airlines
  • Ural Airlines
  • Uzbekistan Airways
  • Virgin Atlantic Airways
  • Yemenia

Passengers may treat themselves to some shopping and dining at Terminal 1. The terminal has a lavish food court located at Concourse D. It offers a variety of international dining options such as Japanese, Arabic, Mexican, and much more. If you’re looking for a pre-flight or post-flight drink, numerous bars and cafes offer both alcoholic and non-alcoholic beverages.

Passengers looking to buy gift-wrapped souvenirs (with free gift-wrapping options upon request) may do so effortlessly. Concourse D offers an impressive 175-outlet line-up for the passengers. You can find everything from electronics and books to authentic Arabic coffees and dates.

Other facilities incorporate business and first-class lounges, currency converters, pharmacy, mother friendly-baby care spaces, and more.

Terminal 2

Terminal 2 caters to passengers with humble budgets, as well as other regional and international airlines.

  • Air India Express
  • Alexandria Airlines
  • Alitalia
  • Ariana Afghan Airlines
  • Caspian Airlines
  • Eritrean Airlines
  • Euro-Asia Air
  • Fars Air Qeshm
  • flydubai
  • Gryphon Airlines
  • I-Fly
  • Iran Aseman Airlines
  • Jubba Airways
  • Jupiter Airlines
  • Kish Air
  • Kyrgystan Aircompany
  • Mihin Lanka
  • Nasair
  • TAAG Angola Airlines
  • Taban Air
  • Toumaï Air Tchad
  • Travel Service Hungary
  • TUIfly
  • Turkmenistan Airlines
  • United Airways

Here too among other facilities, you can find ATMs, Baby care facilities, currency exchange services, information desks, lounges, and prayer rooms.

Terminal 3

Terminal 3 is the world’s largest airport terminal serving primarily Emirates Airlines.

Here, you can find over 40 restaurants, cafes and bars across the B and C concourses. As with Terminal 1, dining options are varied and you can find everything from Indian to Italian cuisines and everything in between.

In addition to business and first-class lounges, Terminal 3 also offers a full-scale hotel. Dubai International Hotel is within Terminal 3’s premises and accommodates transit passengers only. Rooms are offered in 6,12, and 18-hour packages.

Naturally, you can do some serious shopping at the well-known Dubai Duty Free stores. From electronics, liquor to perfumes and luxury brands, you can practically find anything here. You can even try your luck at the Dubai Duty Free raffle runs by buying a ticket and standing a chance to win a luxury car or motorbike. After all Dubai is a land of opportunities!

Transfer between terminals

There is a 24-hour shuttle bus service between Terminals 1 & 3, and Terminals 2 & 3, totally free of cost. Just follow the signs and feel comfortable to ask the Guest Experience team.

You can also use the Metro (map online at, between Terminal 1 and Terminal 3. If you have connecting flights, you will be automatically transferred as part of your connection.

Transiting through Dubai International Airport

This international airport is enormously widespread. Going the wrong way may cause passengers to miss their flights. Those with a short connection time of 60 to120 minutes need to be alert and efficient to avoid missing their connecting flight. After disembarking, transit passengers looking to catch their next flight need to follow the ‘Connections’ signage and make their way to the transfer area.

To avoid getting on the wrong transfer route, please make an effort to consult the staff wearing a “May I Help You” t-shirt. The friendly and well-informed staff will be more than happy to point you in the right direction.

Dubai Airport Customer Service

To assist passengers with queries, DXB has launched a 24-hour contact centre that combines live and tech-enabled services that enables travellers to access the airport support services through phone, email, live online chat and social media. The service is also set to launch in WhatsApp Business soon.

  • The contact centre team is available 24 hours a day, 7 days/week to answer your queries. Alternatively, the live chat team is available all day to deal with any question you may have. Via phone: +971 4 224 5555

Methods of communications include:

Our Newsletter

Subscribe to our newsletter and get exlusive first minute offers straight into your inbox.

    Our Newsletter

    Subscribe to our newsletter and get exlusive first minute offers straight into your inbox.